Championing the Independent Optician
Your success, is our success
Independent opticians provide a vital service. We’re here to support you because, after all, we know your success is our success.
And remember, we will never sell direct to your customer.
We provide our partner opticians with the highest level of professional service
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How can we champion your independent practice
Our relationship with our partner opticians is important to us. It’s a partnership built on trust and understanding for each other’s business needs, and we hope that by championing the independent we can support you in growing your business and looking after the eye health of the nation.
Working in true partnership
ZEISS offers solutions for independent opticians and many business services that go beyond the supply of instrumentation and lenses, including:
- A dedicated Account Manager to work with partners to develop and grow business
- An easy to access returns process and competitive warranties
- Customisable product training sessions delivered at our ZEISS Experience Centre
- An annual education programme to facilitate staff’s continual professional development
- An on-hand team of marketing experts to provide advertising, promotions, POS and digital marketing support that help drive footfall and sales for partner opticians
- A friendly customer care team – available on the phone or through our online live chat
- Access to the MyZEISS platform, allowing partners to track their orders, pay bills and check lens options based on a patient’s individual need
The partnership that ZEISS has with independent opticians is built on trust and understanding of each other’s business needs, a trust that means we will never sell direct to their patients. Because after all, we know that our success comes from our customers’ success. That’s all part of ZEISS’ pledge to champion the independent optician.
If we all work together, we all succeed together.
Carl Zeiss Vision Commercial Director
Carl Zeiss Vision Marketing Director
The Spectacle Factory
Carl Zeiss Vision Account Manager