Championing the Independent Optician

Your success, is our success

Independent opticians provide a vital service. We’re here to support you because, after all, we know your success is our success.

And remember, we will never sell direct to your customer.

We provide our partner opticians with the highest level of professional service

Get in touch

How can we champion your independent practice

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I agree to Carl Zeiss Vision UK Ltd (trading as ZEISS Vision Care) contacting me by the following methods with information about its products and services and marketing updates:

The information entered in the contact form will also be used to answer your request by Carl Zeiss Vision Care by e-Mail, phone or post.

Our relationship with our partner opticians is important to us. It’s a partnership built on trust and understanding for each other’s business needs, and we hope that by championing the independent we can support you in growing your business and looking after the eye health of the nation.

Keith Cockram

Commercial Director, ZEISS Vision Care UK

Working in true partnership

ZEISS offers solutions for independent opticians and many business services that go beyond the supply of instrumentation and lenses, including:

  • A dedicated Account Manager to work with partners to develop and grow business
  • An easy to access returns process and competitive warranties
  • Customisable product training sessions delivered at our ZEISS Experience Centre
  • An annual education programme to facilitate staff’s continual professional development
  • An on-hand team of marketing experts to provide advertising, promotions, POS and digital marketing support that help drive footfall and sales for partner opticians
  • A friendly customer care team – available on the phone or through our online live chat
  • Access to the MyZEISS platform, allowing partners to track their orders, pay bills and check lens options based on a patient’s individual need

The partnership that ZEISS has with independent opticians is built on trust and understanding of each other’s business needs, a trust that means we will never sell direct to their patients. Because after all, we know that our success comes from our customers’ success. That’s all part of ZEISS’ pledge to champion the independent optician.

If we all work together, we all succeed together.

  • Keith Cockram

    Keith Cockram

    Carl Zeiss Vision Commercial Director

  • Alex Barke

    Alex Barke

    Barke Opticians

  • Lindsay Filmer

    Lindsay Filmer

    Carl Zeiss Vision Marketing Director

  • Robert Sands

    Robert Sands

    The Spectacle Factory

  • Leyana Martin

    Leyana Martin

    Carl Zeiss Vision Account Manager

  • Neil Heyes

    Neil Heyes

    Heyes Opticians